Okay so im trying to fix my moms phone.Heres the inf of what i tried. I tried holding power and home for factory reset. No deal stayed on M screen, tried about 10 times holding for 1+minute each time. she said it stopped working after powering down and switching batteries(has two). Can get to bootloader, its 30.04 says k to program, nothing works. cant go to verizon because this phone has passed its warranty.
tl:dr; Phone WONT make it to factory reset, stuck on Motorala load, 30.04.
any help is appreciated.
P.S no edits, ("stock"?)