Droid X Activation Problems

This is a discussion on Droid X Activation Problems within the Droid X Help forums, part of the Droid X Discussion category; Ok so I got my Droid X in the mail and I'm having problems activating it. First of all do I have to dial *228? ...


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    Droid X Activation Problems

    Ok so I got my Droid X in the mail and I'm having problems activating it. First of all do I have to dial *228? If so how? As an emergency call?

    Second I called customer service and they said I had to wait 4 to 8 hours for a new number. Can I still try to activate it with the original number they gave me in the meantime?

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    Why are you getting a new number? Also you need to get past that first part(the tutorial) and then do *228! If all else fails bring it in to a store they will do it for free.... or should anyways. I have never been charged!
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    If I remember right, all you do is press 'activate' - it dials *228 for you, then press 1.

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    Quote Originally Posted by didiwags View Post
    Why are you getting a new number? Also you need to get past that first part(the tutorial) and then do *228! If all else fails bring it in to a store they will do it for free.... or should anyways. I have never been charged!
    Well when I try to activate it asks for the number I'm calling about and it says it doesn't recognize that number.

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    Stupid Boot Program!

    I needed a Droid 2.1 or higher to demo the KDC Android barcode scanner to a client on Friday. Got it yesterday afternoon and tried to activate it this morning. To activate, the program that starts at boot-up makes an automatic call but there's an error.... The following automated message "You have dialed a number not available from your calling area, 034T (or 079T)". Problem is the process is a 4-screen loop that you can't get around.

    Verizon Tech support was surprisingly unfamiliar with the Droid X. At one point, they said to me "Why can't you get around the program and dial *228 to manually program the phone?" "Excuse me, Ma'm, Verizon isn't my phone company, I have no idea why - Shouldn't you know?!?"

    An hour on the phone, and they want to ship me a replacement - but not overnight! It's Tuesday, and with regular shipping I won't have it until Friday. But the demo is Friday. Took me 20 minutes to get them to approve overnight.

    We have a blueTooth scanner that works with Android, iPhone, iPad, iPod Touch, Blackberry, WMobile, Windows and Mac. You can see it in action at BarcodeGuy.com - Home of KoamTac Bluetooth Barcode Scanners!

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