Insurance Replacement Question

This is a discussion on Insurance Replacement Question within the Droid X FAQs forums, part of the Droid X Discussion category; I apologize in advance if this has been covered in other threads, but I'm somewhat in a hurry, and a quick search brought up nothing. ...


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Thread: Insurance Replacement Question

  1. #1
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    Insurance Replacement Question

    I apologize in advance if this has been covered in other threads, but I'm somewhat in a hurry, and a quick search brought up nothing. Anyways, here goes.
    I took my X out of my pocket today, and suddenly the home button is jammed in. You have to really mash the thing to get it to respond. Minor irritation more than anything. I went into Verizon, and they ordered me a replacement free of charge. Now my question is, what are the chances I'll get an X2? This is NOT the reason I'm getting it replaced, but for the button, just to clarify lol...But just a little thought that I wanted other peoples' thoughts on.

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    Ehh50/50 probably..depends on what they got in..but idea guess an X

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    from what i've heard... more then likely... it'll be an x2
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    Quote Originally Posted by Nemo aeternamn View Post
    from what i've heard... more then likely... it'll be an x2
    Haha my guess is probably about as good as the 50k members..up in the air lol

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    Quote Originally Posted by DirtyDroid View Post
    Haha my guess is probably about as good as the 50k members..up in the air lol

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    haha... almost 50k
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    My father had the same problem he got a X

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    Well fingers crossed I get an x2! I love the x so either way its a win, but wouldn't mind an x2....

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    Quote Originally Posted by Jrod301 View Post
    Well fingers crossed I get an x2! I love the x so either way its a win, but wouldn't mind an x2....

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    Hmm Idk, I've played around with the x2 that my friend has, and while its deft. Nice, I couldn't give up my x2, unless it was for that monsterous HD....but hey hope yah get it

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    Good luck with ur replacement I'm waiting for my second one to come after the first one they sent was defective right out of the box the screen was only registering about half the button presses... Oh fyi it was a DX not an x2 for the first one they sent

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    Quote Originally Posted by gunner1982 View Post
    Good luck with ur replacement I'm waiting for my second one to come after the first one they sent was defective right out of the box the screen was only registering about half the button presses... Oh fyi it was a DX not an x2 for the first one they sent

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    That's what im worried about. Since I have insurance (through asurion I believe), the rep told me its free if charge. So since im not paying the deductible, im assuming the replacement is through Verizon? And if so, will I be getting a refurb or a new one?

    Edit: also, how do I tell if its new/refurb? I don't always trust what reps tell me.

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    Last edited by Jrod301; 10-01-2011 at 07:34 PM.

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