How do I transfer files to/from my computer?
Transfer files to / from the computer:
Important Notes:
- Ensure that your memory card is inserted.
Note: If your memory card is not inserted, you will receive "Please insert a disk" when trying to access the phone. If your card is inserted correctly and is still not being recognized, you may have unmounted it. Disconnect and then reconnect USBcable to computer and handset. Wait until handset recognizes connection. If you feel you need to format your memory card, Click Here.- Connect your device to a computer using a data cable. (It is recommended to connect directly to the computer, not through a hub)
- Go to Notifications (by touching the status bar at the top of the screen and dragging it down)
- Touch the “USB connection” notification
- Touch USB Mass Storage. Computer will recognize handset as an external drive.
- Use your computer interface to move files between your device and your computer.
Windows PC
Apple/MAC
- Open Computer or My Computer
- Your phone should appear
under Devices with Removable Storage (If your phone is not being receognized you may need to update your drviers HERE)- Select your device
- For photos & videos select
DCIM > Camera
- For Music select Music
- For text message notifications select Media>music>notifications
- Your phone should appear on the desktop.
- Select your device
- For photos & videos select DCIM > Camera
- For Music select Music
- For text message notifications select Media>music>notifications
- When you are done, go to Notifications and touch Turn off USB storage, then disconnect the data cable from the device.
Source
- If your Windows PC is asking for drivers, click here to obtain the Motorola Driver tool.
- Looking for more transfer options, try downloading Motorola Media Link- www.motorola.com/medialink



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