otterbox defender question

This is a discussion on otterbox defender question within the Droid X Accessories forums, part of the Droid X Extras category; I'm on my 4th Defender, Otterbox has outstanding customer service. The corners never tighten up, if anything they will get more loose over time. Only ...


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  1. #11
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    I'm on my 4th Defender, Otterbox has outstanding customer service. The corners never tighten up, if anything they will get more loose over time. Only way I found to fix them is to tape them tight when new, then put the silicone over it.

    I keep telling Otterbox they need to fix this, and they keep sending me new Defenders with the same issues.

    Steve
    DroidX for Me, Droid2 for Her

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  3. #12
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    bought mine off ebay, new. Hopefully otterbox will still honor the warranty if i do have any problems. Don't really have a receipt with the purchase though. Gonna shoot them an email and see how that would work if i have any problems since i didn't purchase the case directly through otterbox, maybe i could just send them a pic of the original box? Thinkin about ordering another one on ebay bc they're only $30/free shipping. Since i like the case so much i think i might just buy a backup spare

  4. #13
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    My first one came from Verizon, I just email Otterbox and they send new cases out like candy. No pictures, no receipt, nothing..............just an email is all it takes.

    Steve
    DroidX for Me, Droid2 for Her

  5. #14
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    OP, you will see a variety of opinions on the defender and other cases. Part of this is due to variabilty in product quality, part due to how much a person uses the case. Me, I put it on when going in the woods. If I can use the phone and sand/mud doesn't get in there, I'm happy. I'm sure I'd have a different opinion if I wanted to use the case every day. I don't personally like how easily the outer silcon case pops out of the edge. Again, I'm tolerant of it because most of the time the thing sits in the holster protected. The next day, the phone comes out and is happy and naked again.

    So to anyone trying to choose a case for daily use and who is a picky person, I think you'll have a tought time. Good luck. For those looking for protection when heading to the beach, most of these will do and I think the defender is awesome.

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